FAQ

What is web hosting?

Web hosting is what makes your website accessible to the world. Your domain name is your unique address (DNS) on the Internet.

Web hosting includes email services so that people can send you email using your domain name. Without all this, you’re the only one who would ever see your Website.

Website hosting providers store websites on their servers. Purchasing website hosting is buying space on a server, not unlike the space on your computer’s hard drive except that your files can be opened and seen from anywhere on the internet.
Have questions? Contact us for answers.

What does storage space refer to?

It is the amount of disk or hard drive space available to you on our servers to hold all the web pages, images, scripts and files associated with your website.

Are there any set up fees?

There is an account set up fee of $30.00 that is waved should you choose to pay annually in addition to the free month of hosting offer.

What is a Domain name?

Your domain name is your address on the Internet. Web hosting includes email services so that people can send you email on your domain name.

Just like a company’s name or logo, a domain name has marketing value when customers can easily remember and associate it with the organization. [Read more…]

How is my domain email managed?

There are three different methods of handling email on your domain name with our web hosting service:

  • Redirect/Forward to another mail server
  • Store mail on Pilgrim’s mail server and retrieve it with an installed mail client
  • Managed online with a Webmail client

Control over the way email is handled on your domain can be changed at any time. The control panel allows you to update email settings for your hosting account quickly and easily. [Read more…]

Is Social Media Marketing important to my business?

The primary reason for including forms of social media in your business marketing campaign is to increase product and/or identity awareness. As customers brows the web or carry out internet searches, they may come across the business name or logo and become interested in what the company has to offer.

Internet Marketing is [Read more…]

Canceling a Hosting Account

Pilgrim Hosting does not keep you locked into a contract with us. You may cancel your account anytime and receive a prorated refund.

Canceling your Hosting Account

When you are ready to cancel your hosting account, simply contact Pilgrim Hosting via chat or email form and request a cancellation. Before you contact us please ensure the following:

  • The email address listed in the Profile tab is active.
  • You know or have on hand the last four characters of your cPanel password.

After contacting us you will be asked to verify the following information to complete your cancellation:

  • Your full cPanel password to log into the cancellation form.
  • The Primary domain name of the hosting account you wish to cancel.
  • First and last name.
  • Confirm you have all necessary backups of your emails, files, and databases, and that the Billing Department can proceed with canceling and deleting all content from our servers associated with your hosting account.
  • Specify the desired renewal settings for the domain names you have registered with us. Please note that Auto-Renew is the default setting.